ISO 9001:2015

The standard covers all aspects an organisations activities, including: identifying its key processes, defining roles and responsibilities, its policies & objectives, risk and opportunities and documentation requirements. It also covers the importance of understanding & meeting customer requirements, satisfaction and communication, resource requirements, training. Product & process planning, design processes, purchasing, production & service, monitoring and measurement of products & processes, internal audit, management review, and improvement processes. ISO 9001 is based on the following eight Quality Management Principles, which are incorporated within the requirements of the standard, and can be applied to improve organisational performance: Customer focus, Leadership Engagement of people Process approach Improvement Evidence basis decision making Relationship management Continual improvement Factual approach to decision making, and Mutually beneficial supplier relationships Why take ISO 9001 Certification? Increases the reputation of the company. Demonstrates the commitment to quality and customer satisfaction Improves internal communications, efficiency and resilience of change Marketing advantage increased business Improved efficiency and profitability Increased customer satisfaction Documented system provides useful reference Enables the organisation to become more cost effective Improved records in case of litigation Responsibilities of personnel clearly defined Improved control during periods of change or growth Improved performance from suppliers Our Vision: ACS-GP is committed to seeking growth and prosperity by achieving a sustainable competitive share of our service in the international marketplace and world economy. We will strive to reach our goals by meeting the needs and expectations of our clients with continuous improvements in quality, productivity, value, new product offerings and customer satisfaction. Organization: ACS-GP management team employs the progressive innovation of leading-edge business tools and demonstrate, qualified & experienced performance. Our appraise of success is, that we focus and provide quality services to our every single customer. Our Management & Staff is committed to comply our policies, applicable legal & other requirements and business norms.

ISO 20000:2011

Information technology -- Service management -- Part 1: Service management system requirements ISO/IEC 20000-1:2011 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfil agreed service requirements. ISO/IEC 20000-1:2011 can be used by: an organization seeking services from service providers and requiring assurance that their service requirements will be fulfilled; an organization that requires a consistent approach by all its service providers, including those in a supply chain; a service provider that intends to demonstrate its capability for the design, transition, delivery and improvement of services that fulfill service requirements; a service provider to monitor, measure and review its service management processes and services; a service provider to improve the design, transition, delivery and improvement of services through the effective implementation and operation of the SMS; an assessor or auditor as the criteria for a conformity assessment of a service provider's SMS to the requirements in ISO/IEC 20000-1:2011. Benefits of Becoming ISO 20000 Certified Customer reliance and satisfaction Continual Improvement is the service management system Standardized processes and procedures Lean and efficient customers inquiries handling and finalization Resources savings through best industry practices in IT


ISO 14001 is an international standard developed by the International Organization for Standardization (ISO) through dedicated technical committees representing approximately 173 countries around the world. Its purpose is to enable an organization of any type or size to develop and implement a policy committing it to prevention of pollution, compliance with legal and other requirements, and continual improvement. Benefits of ISO 14001 Competitive Advantage: Demonstrates your environmental commitment to customers who are paying greater attention to the environmental performance of their suppliers. Financial Improvement: Enhances your ability to identify, implement and maintain operational and administrative efficiencies and cost reductions. Improved Company Image :Provides a solid foundation for improved relations with your customers, investors, regulators and community. Continual Improvement: Provides access to the experience of QRS auditors who can assist with your ongoing improvement efforts. ACS-GP is largest registrar and a leading certification body worldwide for ISO 14001, and remains a leader in providing local, customized service. We also have operations around the world to serve your global needs. QRS has registered organizations from virtually all sectors, including energy, resources, manufacturing, transportation, food, services, government, and more.

ISO 30000:2009

Ships and marine technology -- Ship recycling management systems -- Specifications for management systems for safe and environmentally sound ship recycling facilities ISO 30000:2009 specifies requirements for a management system to enable a ship recycling facility to develop and implement procedures, policies and objectives in order to be able to undertake safe and environmentally sound ship recycling operations in accordance with national and international standards. The management system requirements take into account the relevant legal requirements, safety standards and environmental elements that the ship recycling facility needs to identify and comply with in order to carry out safe and environmentally sound ship recycling. ISO 30000:2009 applies to the entire process: accepting a ship for recycling by the facility; assessing the hazards onboard the ship; identifying and complying with any applicable notification and import requirements for ships to be recycled; carrying out the recycling process in a safe and environmentally sound manner; conducting required training; ensuring the availability of social amenities (e.g. first aid, health checks, food and beverages); storage and processing of materials and wastes from the ship; waste stream and recycling stream management, including contractual agreements; and documentation controls for the process, including any applicable notification of the final disposal of the vessel. ISO 30000:2009 is applicable to any ship recycling facility that wishes to: establish, implement, maintain and improve a safe and environmentally sound management system for the recycling of ships; assure itself of conformity with its stated safe and environmentally sound management policy; demonstrate conformity with ISO 30000:2009 by making a self-determination and self-declaration, or seeking confirmation of its conformance by parties having an interest in the facility such as customers, or seeking confirmation of its self-declaration by a party external to the organization, or seeking certification/registration of its management system by an external organization. All the requirements of ISO 30000:2009 are intended to be incorporated into the management systems of any ship recycling facility. In order to be in compliance with this International Standard, the management systems will address all requirements.